Help Center

(F)requently (A)sked (Q)uestions


How do i register an account?

I forgot my login password?


How do i change my order information?

How can i check the status of my order?

What to do when i ordered in duplicate?

Why did i only receive part of my order?

What do i do if my order is damaged?

I received the wrong goods, what do i do?


Where are your products shipped from?

When will my order ship?

Can you ship items internationally?

How can i track my order or delivery status?

Do you ship to PO Box or APO/FPO/AFP military address?


What are my payment choices?

Can I use cash on delivery?